Author Archives: admin

Outlook Calendar sync added

automatic Google and Outlook calendar sync

SimplyBook.me now has both automatic Google and Outlook calendar sync

There was a new upgrade in the SimplyBook.me appointment system last week!

The SimplyBook.me team has now added Outlok calendar sync to the Calendar sync custom feature. This means that employees/staff can now sync their personal calendars to avoid bookings when personally occupied whether they are using Google calendar or Outlook calendar.

Of course bookings on busy times can also simply be avoided by easily blocking hours in the SimplyBook.me scheduler software.

Easily accept bookings for your classes – 2 minutes tutorial

You can easily accept bookings for Classes and Events in the SimplyBook.me scheduling software! We have put together a video that shows in few minutes how a class is created and displayed immediately on the user’s booking page.

In the video we had already created a provider, but the provider determines how many can attend the class. You do not need to put anything in the provider’s description and no other provider’s settings are needed as he will not be displayed during booking process, since there is one on one relation between the service and provider. In such cases we always skip displaying the provider. When the service provider is created, you go to set up the service. The service is in fact the class and everything that the client will see and choose from so define the name that you want to be displayed, a good description and of course an image that represents the class. If you need an image you can find them cheap at fotolia.com, shutterstock or from other image libraries on the net. You can also use your own photos. In service settings you go and edit the service timetable. There you ONLY open the slots when a class takes place. Each slot needs to be of same duration as the class.  In service settings, you also set the one on one relation between the service (class that you are now creating) and the provider where you defined how many can attend the class.

That’s all, your class is ready and on your booking site you can now see live which times are bookable. So simply create your classes and start accepting bookings so you will never be overbooked again making your clients unhappy with your service.

If you want to accept bookings for an event, well, everything is pretty much the same but instead of setting weekly opening hours for the service, you close all week days, go to special day settings, and open the day and time when the event takes place.

Of course there are many more options that you can use, such as accept payments for the classes, get more information from users during registration and more. You can also use the login plugin and set it so that only pre-registered clients can make bookings.

New beautiful Theme and Client Login

New Appointment Scheduling Theme

We are now adding a range of new beautiful themes that can be used for various businesses.

You can now select the newest theme for your business in the SimplyBook.me system and it’s versatile and fits most businesses. You just select your background banner, upload your logo and you are ready to go! Remark that if you are using a different language than english you may need to do the translation in Settings // Custom translations. The theme you see in this post has been adjusted for the use of barber shop booking software and uses the photo gallery custom feature plugin to show off some cool images from the shop on the main page. You can of course use any photos, images and colors to make it suit your own business, whether it is for alternative medicine appointments,  meeting rooms, boat renting, hair salons, yoga or whatever business you are in.

This is not the only upgrade in the system because you can also activate the new login feature and have the clients login before confirming appointments. This avoids double client registrations and merging of clients. The login custom features also allows you to have ONLY your existing client base able to make bookings if you prefer to limit bookings and disallow new clients from making bookings.  Yes, this sounds strange but it seems that some of our users have just such a full client database that they do not want to accept new clients.

Remark:  The login custom feature does not work with our old themes, you must change to the new theme for this to work!

Also iFrame widgets and BookingTroll.com have not yet been updated with Login functionality.

Anonymous video appointments easier than ever!

Join SimplyBook.me and Gruveo t easily accept appointments

Join SimplyBook.me and Gruveo t easily accept appointments

Ever heard of Gruveo? Maybe you have or maybe not … but I can tell you that we at SimplyBook.me love Gruveo because it allows you to accept anonymous video appointments, when it suits both you and your clients. You can accept it on your mobile phone in the Gruveo app or in your normal browser on your computer. You can select to create your Gruveo account as a fixed link so for example your contact link could be https://gruveo.com/@financialadvisor or you could have our system create a random link for each appointment so that your clients can ONLY contact you when they have arranged an appointment through the SimplyBook.me system. Click here to see how you arrange appointments using SimplyBook.me and anonymous Gruveo links.

So you have in fact 2 simple choices to accept video appointments:

  1. Anonymous link created by SimplyBook.me for each appointment. You and the client, only need to press this link and the appointment can take place.
  2. You create an account with Gruveo and make a fixed Gruveo link that you send with your appointment reminders.

There are many conveniences using SimplyBook.me and Gruveo to do Video appointments:

  1. Accept payments before the appointment takes place so it is paid upfront. If there is no payment, then there is no appointment.
  2. You can choose to make this a video appointment or just a simple telephone appointment where no video will be displayed.
  3. If you use anonymous links, you can not be contacted outside the preset appointment time
  4. You do not need to distribute your skype or real telephone to have these meetings
  5. You can select a free version or go for their premium version to get a more professional look and feel on the meetings

Who can use video appointments:

  1. Doctors
  2. Consultants
  3. Various types of therapists
    1. psychiatrists
    2. Cognitive Behavioural Therapy (CBT)
    3. Psychotherapists.
    4. Family therapists.
    5. Relationship counsellors
    6. Mediums / Fortune tellers
  4. Recruiters

Who can use telephone appointments:

  1. Sales consultants
  2. Bank advisors
  3. Insurance consultants

and so many more ….

What are you waiting for! If you can provide video meetings or telephone meetings then start now because if not you are losing out on a huge market that is waiting to call you up and pay you for it! Click here to sign up for SimplyBook.me

Company opening hours and employee work hours

In all appointment booking systems you will deal with having both company opening hours and the staff/employee work times.  That’s not all, because you may also need some services that employees provide available during only some limited hours of the day while other services are available to be booked during the employee work hours. This may not see obvious, nor easy to solve. Following are scenarios you might encounter when running your business:

  • The company is open all weekdays between 9-18 but closed on week-end
  • Jennifer works full time only on Monday, Tuesday and Wednesday, but half a day on Thursday and is off on Fridays
  • Brian is working Tuesday till Friday full time, same hours as the company is set as open but always takes a lunch break
  • Brian wants to take a vacation for 2 whole days and before noon another day
  • Jennifer only provides service 1 in the mornings while she provides service 2 always when available

The variations that come up in organizing the schedule of employees and services are plentiful but there are solutions like SimplyBook.me that solve this and of course much more.

The video above teaches you how to set company opening hours, employee work hours, set company wide vacation days and special vacation days and hours of employees.

Remark that the SimplyBook.me software also allows you to set services only available at specific hours of day, and even have it only start at certain times.

Want your clients to return and book more?

SimplyBook.me users can use the Come back soon plugin to get clients to book again when it is time

SimplyBook.me users can use the Come back soon plugin to get clients to book again when it is time

They say that your existing clients are the best ones so why not increase your service to them, without any efforts but at the same time get more bookings and revenues? Did you know that most people book their next appointment more based on feeling rather than actual need. This guy who came in for a haircut 5 weeks ago, actually needed another one 10 days ago but he just did not notice it yet and no one told him. This is not unique for hairdressers but applies to most bookable services that people need to use over and over.

One of the useful extra features that can be used in the SimplyBook.me system, is the come back soon feature and it helps you to do exactly this! Get your clients to book again in case they are forgetting to book, but this happens much more than you can realize. After enabling this extra feature, you can make reminders that are to be sent to people based on the services they booked last time or depending on the service provider …. or even depending on both! Each service can have a reminder dependent on the service and it can even relate to the provider at the same time.

An example of this could be that Julian who is very detailed and works with clients that are specific in their needs wants to send his clients reminders to book again 3 weeks after they booked last time. He knows that if they do not come in time, they will start to look bad. He sets up his reminders so that his clients each receive a gentle reminder ONLY IF they have not booked again 3 weeks later. He also provides a different service and for this service his clients are reminded to book 5 weeks after their last booking ONLY IF they have not booked again with him. He can choose to use email or SMS or even both, but he chooses to use a short SMS message for his reminders.

You can find the Book Soon Extra feature in the plugin section of your admin interface.

The clients are happy to be reminded to book again, and Julian is happy to get more business.  Everyone and their mother is happy about the Book Soon feature 🙂

Send notifications using your own SMTP or gmail account!

SimplyBook.me has launched a new SMTP extra feature (plugin). It allows you to use your own SMTP server so all email sent from the SimplyBook.me system on your behalf, comes from your own email address. Remark that if you have a gmail address or g-suite email, you can send up to 1.000 emails per day through that address.

You can store a copy of outgoing emails in your Gmail but you need to log into your Gmail or Google Apps email Settings and Click on the Forwarding/IMAP tab and scroll down to the IMAP Access section. Then please set the IMAP as enabled in order for emails to be properly copied to your sent folder. For added security, setup double authentication for the email that you plan to use. If you send more than 1.000 notifications/promotions per day, you can look at other smtp services like sendinblue.com, sendgrid.com, mailjet.com, or authsmtp.com.

Teacher Parents Meetings and Conferences

Every year schools organize meetings between parents and teachers but this is not an easy task. Parents can have students in different schools, and in different classes, they may not be available when the teacher proposes time to meet them and the meetings between parents and teachers therefore often become inconvenient and hard t arrange. An easy solution to this problem is to set up a Parents Teacher booking scheduling using software such as SimplyBook.me. As it is highly flexible it allows for different teachers availability, there can be different types of meeting durations where some teachers may offer short meetings while others may offer longer meetings and still others could even offer both to accommodate between the different needs of parents.  In many cases there may be children where there is not much to discuss between the parents and teachers while in other cases there may be children that need more discussion.

SimplyBook.me accomodates for all of this and much more. If you are going to set up such software for your school, don’t hesitate to watch the video to show how flexible the software can be.

Hundreds of schools have signed up for the SimplyBook.me to ease the scheduling between parents and teachers.

Remark that the SimplyBook.me software costs very little to use for schools for parents teacher meetings. The school only needs to buy 1-2 month professional subscription while the meetings take place and it covers up to 2.000 appointments per month which is more than enough for most schools. The professional version only costs only $59 per month. You can then leave the system un-paid until next year when you buy another month. All data will be kept safely until the meetings start again.

You like to save money? Get notified without spending on SMS credits.

Save money, Get notified in your browser about new or upcoming notifications. Almost like it was an SMS.

Get notified in your browser about new or upcoming notifications. Almost like it was an SMS.

You may have noticed in the SimplyBook.me admin interface that you are now asked to accept if you want notifications. You might think …. what is going on here, I won’t accept anything like this, they will just start sending me some bullshit stuff … BUT NO, this is to help you to save money on SMS reminders.

If you accept the browser notifications, the browser will notify you whenever you have a new booking or if you should be reminded by a normal SMS about upcoming appointment.  It doesn’t matter if you are on the SimplyBook.me site or if you are on any other page. You will get the notification telling you about this, similar to if it was an SMS. In short, you will receive the same notifications as SimplyBook.me would normally send you as a provider if you had SMS credits available and had selected to send such notifications to providers. In fact all notifications we would normally send as SMS will be sent to your browser.

Later on we plan to offer you the same but for your clients, so reminding them of appointment in the browser, no matter what page they are on!

Remark that SMS are more reliable as you hear them even if you are not browsing, but browser notifications are great for those who do not want to spend money on SMS, text message notifications.

Booking software for escape rooms!

The SimplyBook.me booking system will now have all texts relative to Escape rooms if the Escape buisness category is chosen.

Choose a system that fits! The SimplyBook.me booking system will now have all texts relative to Escape rooms if the Escape buisness category is chosen.

SimplyBook.me has now made some changes to better accomodate for various business categories and there amongst are Escape rooms. When a new booking system is  created, users define their business category. This now not only helps SimplyBook.me to better understand the users, and allocates the new business in the correct BookingTroll category but it also helps to make the language in the new system relevant to the business category.

After changes, the providers in system are no longer providers, because they are now Escape rooms, with availability. Services are no longer services, because they are now Sessions in the Escape rooms. So for example an escape room could possibly have a 1 hour session, or 1h30m session and clients could choose the one they prefer.

When setting up the system a good option to use, is the Any Room plugin, that allows you to join the room and session, so in fact the client ONLY needs to choose the session in what ever escape room he prefers to book. This simplifies the booking process by one step. In this case, all your Escape room texts should be written in Session room description.

The Additional fields plugin is good to get more information, on for example how many people will join the room session.

Then use the Come back soon plugin to remind your past clients to come back and try something new.

Use the promotions to get old clients to tell their friends about you.

You have so many features to choose from when setting up your new booking system so don’t hesitate to contact the live help if you need assistance!

Click here to go and create your own Booking system for your escape rooms and remember to choose Escape rooms as your category!