TreatWell alternative

By | January 24, 2018

If you are a TreatWell user, you may be looking for an alternative appointment scheduling software

TreatWell boosts about having over 13.000 salons using their system to accept appointments and to take care of scheduling needs. They are present in many countries and are owned by a Japanese group that runs a similar booking system in Japan. Unfortunately for TreatWell it seems that Salon owner satisfaction is often dismissal and the salon client’s satisfaction even more so. There seems to be 2 main reasons for this frustration of TreatWell salon users and clients.

  1. Often bookings through TreatWell are not reflected in the Salon booking system causing the clients to show up without being book or having their booking cancelled shortly before appointment should take place.

    Disappointed client review for TreatWell – Review from TrustPilot

    A disappointed client that made a booking but was not booked – Review from TrustPilot

  2. Another cause of distress is from the salon owners that apparently pay TreatWell a portion of the cost of each appointment made through them. This percentage seems to cause the salon owners to rather prefer clients to book directly with them rather than through the TreatWell system. Salon owners also complain about how TreatWell operates.

    Salon owners also complain about how TreatWell operates – Review from TrustPilot

    You can visit TrustPilot to read the reviews your self and evaluate why they are getting so many bad reviews from both clients and salon owners.

Salons and others who are now using TreatWell should be on the look out for an alternative system and is definately a system worth looking at. There are NO FEES calculated of the cost of bookings made through the system. You can create your own promotions, make them social through your existing clientele and you pay nothing to a third party like TreatWell when you run a successful promotion. The prices at are low and fixed per month. See pricing table here. has tens of thousands of users and 4.5 stars in reviews by satisfied system users.

One thought on “TreatWell alternative

  1. jack

    I have used treatwell because of the marketing as a startup salon. The commission for that they receive when a client makes an appointment is unbelievable. 15,- excl. VAT per month + 35% excl VAT per booking….

    Treatwell is getting big money from al those enterpreners. I would say: stop using treatwell as a salon and as a customer unless you like it for a hard working enterprener to earn around € 9.80 per hour.

    For this 9.80 per hour they have to give around 40% for taxes so they earn around € 5.88 per hour


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